Terms & Conditions

1. About Spotlight Growth

Spotlight Growth is a digital agency providing website design, website development, Local SEO, social media management, and digital marketing services.

By using our website or services, you agree to comply with these Terms & Conditions.

2. Website Use

You agree to use this website lawfully and responsibly.

You must not:

• Attempt to gain unauthorised access to our systems.
• Upload malicious software or harmful content.
• Misuse or interfere with the operation of the website.
• Copy or reproduce website content without permission.

3. Services

All services provided by Spotlight Growth are subject to individual quotations, proposals, and project agreements.

Project scope, pricing, timelines, and deliverables will be agreed before work begins.

4. Quotes & Pricing

All quotations are provided based on the information supplied by the client.

If project requirements change after approval, additional costs or revised timelines may apply.

Unless otherwise stated, all prices are quoted in GBP (£).

5. Payments

Payment terms will be outlined within each project proposal or invoice.

Failure to make payment may result in delays, suspension of work, or termination of services.

6. Client Responsibilities

Clients agree to:

• Provide accurate project information.
• Supply content, images, and branding materials where required.
• Review work and provide feedback within agreed timeframes.
• Obtain any necessary permissions for content supplied.

Project delays caused by missing client information may affect delivery dates.

7. Intellectual Property

Unless otherwise agreed in writing:

• Spotlight Growth retains ownership of all concepts, proposals, and unpublished work until payment has been received.
• Upon full payment, ownership of the completed website or agreed deliverables transfers to the client, excluding third-party software, licensed assets, and frameworks.

8. Third-Party Services

Projects may include third-party services such as:

• Domain Registrars
• Web Hosting Providers
• Google Services
• Meta Platforms
• Social Media Platforms
• Analytics Services

Spotlight Growth is not responsible for outages, policy changes, pricing changes, or service interruptions caused by third-party providers.

9. Website Availability

We aim to keep our website available at all times.

However, we cannot guarantee uninterrupted access due to maintenance, technical issues, or circumstances beyond our control.

10. Limitation of Liability

While we make every effort to deliver high-quality services, Spotlight Growth shall not be liable for:

• Loss of profits
• Loss of business opportunities
• Indirect or consequential losses
• Downtime caused by third-party services
• Client misuse of delivered work

Our total liability shall not exceed the amount paid for the relevant service.

11. Cancellations

Clients may cancel projects before work begins.

If work has already started, charges may apply for work completed up to the cancellation date.

Any applicable refunds will be determined based on the project stage.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for details on how we collect, use, and protect your information.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on this page.

14. Governing Law

These Terms & Conditions shall be governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.